We offer a 7-day 'Change of Mind’ policy', where if for whatever reason, you feel the product does not fit your needs and you wish to return it, we first will need to establish that it isn’t damaged so we can process the return.
This can be done by contacting Denise in our Customer Care Team and ...
In the unlikely event that your order is broken/faulty, you can return it by contacting our Customer Care Team. Once the issue is determined we will let you know if you should discard your order or post it back to us for investigation.
Our Customer Care Team will then send out the replacement par...
Once the cancelation of your order is successful, we will issue your refund immediately. The refund itself is immediate but it can take between 5-10 working days to receive the amount into your account.
Should you have any issues or have not received your refund after 10 working days, please cont...
