What do I do if my Liquid Level Indicator is broken/faulty?

In the unlikely event that your Liquid Level Indicator is broken or faulty, please contact our Customer Care Team and they will resolve this issue immediately. When you contact our customer care team, we would ask that you: Provide a description of the issue/fault. The receipt from purcha...

Who pays for the return of my broken/faulty Liquid Level Indicator?

When it comes to returning a damaged/faulty Liquid Level Indicator within the warranty period we would ask that you email our Customer Care Team with: A description of the issue you are having. The receipt from purchase (in store) or order number if you bought from our website (this will be ...

How do I return my broken/faulty Liquid Level Indicator?

In the unlikely event that your Liquid Level Indicator is broken/faulty, you can return it by contacting our Customer Care Team. Once the issue is determined we will let you know if you should discard your Liquid Level Indicator or post it back to us for investigation. Our Customer Care Team will...

How can I return the Liquid Level Indicator?

We offer a 7-day ‘Change of Mind‘ policy. If for whatever reason, you feel the Liquid Level Indicator does not fit your needs and you wish to return it. We first will need to establish that it isn’t damaged so we can process the return.   This is done by contacting Denise in our Customer Care Team a...

How long will it take to deliver my replacement Liquid Level Indicator?

Once processed by our team, the replacement Liquid Level Indicator can take between 2-3 working days. We use An Post to deliver our daily living aids throughout the Republic of Ireland. However, delivery may take longer during holiday seasons.   Should you have any further questions, p...

How long will my refund take after I have cancelled my Liquid Level Indicator order?

Once your Liquid Level Indicator order cancellation is successful, we will issue your refund immediately. We do ask that you reach out to our Customer Care Team as soon as possible. Once order is dispatched the return and refund will take longer to process. You will see the refunded amount in you...

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